Event: ticket_updated

{
    "id": "39",
    "type": "ticket_updated",
    "fields": [
        {
            "id": 89,
            "name": "Email",
            "type": "email",
            "value": "go...@gmail.com",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": true
        },
        {
            "id": 90,
            "name": "Name",
            "type": "text",
            "value": "A...A",
            "required": false,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        },
        {
            "id": 91,
            "name": "Products",
            "type": "mselect",
            "value": "test\ntest2",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        },
        {
            "id": 92,
            "name": "Comments",
            "type": "textarea",
            "value": "test",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": true
        },
        {
            "id": 93,
            "name": "select field",
            "type": "select",
            "value": "asd",
            "required": false,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        }
    ],
    "history": [
        {
            "id": 25,
            "new_value": "Critical",
            "old_value": "Low",
            "created_at": "2024-03-19T11:05:52.85759+00:00",
            "field_name": "Priority"
        },
        {
            "id": 26,
            "new_value": "Assigned",
            "old_value": "New",
            "created_at": "2024-03-19T11:06:01.088565+00:00",
            "field_name": "Status"
        }
    ],
    "comments": [
            {
                "id": 82,
                "role": "visitor",
                "content": "test",
                "created_at": "2024-03-07T15:19:57.4537+00:00"
            },
            {
                "id": 83,
                "role": "user",
                "content": "testing attachment upload\n",
                "created_at": "2024-03-17T15:31:29.464442+00:00"
            }
    ],
    "created_at": "2024-03-07T15:19:55.767778+00:00",
    "time_stamp": 1710846365847,
    "updated_at": "2024-03-17T15:31:29+00:00",
    "attachments": [
        {
            "id": 14,
            "url": "https://uc3b3aipuvs3z...screenfill_2021-MMP4rZ3LWsEzIbrT6wqQQ6vXxBzKxr.jpeg",
            "name": "aw_hexagons_...reenfill_2021.jpeg",
            "comment_id": 83,
            "created_at": "2024-03-17T15:31:45.644994+00:00"
        }
    ]
}