Event: ticket_created

{
    "id": "39",
    "type": "ticket_created",
    "fields": [
        {
            "id": 89,
            "name": "Email",
            "type": "email",
            "value": "go.....@gmail.com",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": true
        },
        {
            "id": 90,
            "name": "Name",
            "type": "text",
            "value": "A....A",
            "required": false,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        },
        {
            "id": 91,
            "name": "Products",
            "type": "mselect",
            "value": "test\ntest2",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        },
        {
            "id": 92,
            "name": "Comments",
            "type": "textarea",
            "value": "test",
            "required": true,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": true
        },
        {
            "id": 93,
            "name": "select field",
            "type": "select",
            "value": "asd",
            "required": false,
            "created_at": "2024-03-07T15:19:56.626821+00:00",
            "is_system_generated": false
        }
    ],
    "history": [],
    "comments": [
        {
            "id": 82,
            "role": "visitor",
            "content": "test",
            "created_at": "2024-03-07T15:19:57.4537+00:00"
        }
    ],
    "created_at": "2024-03-07T15:19:55.767778+00:00",
    "time_stamp": 1709824805815,
    "updated_at": "2024-03-07T15:19:55.767778+00:00",
    "attachments": []
}